Public Sector Unique Issues
- Mandate vs. Mission
- Lack of Profit Motive
- Politicians as “Board of Directors”
- Lack of Customer Focus
- Missing Outcome Measurements of Success
- Parallel Process = Public Consultation
- Low-Risk Leadership Styles
- Perceived Resource Constraints
- Lack of Staff Support for Strategic Management
- Ineffective Change Management
Source: Stephen G. Haines, Sustaining High Performance, 1995, p245-249.