Cross-Function Teamwork – The Horizontal Organization

Type of Teamwork Cross-Functional Teamwork Emphasis	#1 Individual Focus	#2 Functional/Dept. Teamwork	#3 Some Cross-Functional Teamwork	#4 Ultimately Cross-Functional Teamwork
1. Shared Vision/Strategies	Senior Management’s Job Only	Dept. Mission & Plans Only	Sharing of Dept. Plans/Regular Follow-up Mtgs.	Every Dept./Level Uses Strategies as Organizing Focus
2. Organization-Wide Strategies (or goals)	Specific KRAs for my Job	Dept. Goals Only	Project Teams for Certain Strategies	All Have Strategy Sponsorship Teams
3. Leadership/Management Skills	Traditional Boss – Subordinate Skills	Some Participative Mgmt. Skills	Trainer–Coach Facilitation-Conflict Skills for Managers	A Full Leadership Development System
4. Core Business Processes	Individual Job Focus	Dept. Processes	Some Process Improvement (TQM/BPR)	Organize Company Around These Processes
5. Supplier/Customer Contact	Only If In Your Job Description	Certain Depts. Only as Interface	On Special Occasions or Cross-Functional Projects	Normal Part of Everyone’s Job in Cross-Func. Teams
6. Organization Design — Hierarchy	Standard Vertical Bureaucracy/Job Descriptions	Emphasis on Dept. Teamwork & Team Building	Cross-Functional Projects/Tasks Often Set Up	Cross-Func. Teams With Shared Leadership/Mgt. (Team Leaders)
7. Physical Set-up/Location	Offices/Cubicles for Individuals	Each Dept. Separate	Meetings & War Rooms for Cross-Functional Projects	Cross-Func. Team Members in Same Open Location
8. Resources, Communications, and Techology	Based on Your Job & Need to Know	Openness & Participation in Dept. Resources	Access to Cross-Functional Projects Resources, Communcation, & Technology	Open Book Mgmt. Across Orgn.—Info Available to All
9. Rewards System	Adversarial/Individual Focus	Dept. Teams Only Rewarded	For Cross-Functional Projects	Standard Cross-Func. Team Rewards
10. Percentage of Organization Managed by Cross-Functional Teams	0%	10%	20-40%	50%+