A Holistic Approach to Sustained Business Excellence and Superior Results

A Holistic Approach to Sustained Business Excellence and Superior Results

80% We Do Other 20%

Business Excellence Architecture Modules

The Centre’s Expertise

What we do not offer

#1
Building a
Performance Culture
• Systems Thinking Approach®
• Fact Based Decision Making
• Culture Change
• Innovation and Creativity

#2
Reinventing Strategic
Planning
Strategic Management Cycle:
• Strategic Planning and Positioning
• Business Unit Planning
• Annual Planning
• Performance Scorecards/Measures
• Survey Feedback on our instruments
• Legal
• Budgeting
• Financing
• Accounting

#3
Leading Enterprise-
Wide Change
• Restructing
• Enterprise-Wide Change
• Strateign Project Management
• Communications/Involvement/Teamwork
• Executive Coaching

#4
Creating the People
Edge
• Strategic People/HR Planning
• Positive Work Climate
• Performance Management and Rewards
• People Edge Best Practices
• Recruting and Retention
• Technical Training
• Compensation and Benefits

#5
Achieving Leadership
Excellence
• Succession Planning/360° Feedback
• Strategic Leadership Development System
• Six Natural Leadership Competencies
• Leadership Training – all levels
• Management Training – all levels

#6
Becoming Customer
Focused
• Strategic marketing and Sales Planning
• Customer Service
• Market Analysis
• Sales Training (Whetstone Group)
• Sales Management (Whetstone Group)
• Product Development

#7
Aligning Delivery and
Distribution
• Performance Excellence
• TQM/Quality – Baldrige
• Process Improvement/Supply Chain Management
• Simplicity and Waste
• Knowledge Transfer
• Organization Redesign
• Enterprise-Wide Technology
• Distribution Channels
• Operations