Client Results Achieved by Haines Centre for Strategic Management
Industry Type | Location | Public/Private | Annual Revenue | Length of Engagement |
Industrial Product Supplier | California | Public | $65 billion | 8 years (on and off) |
From: A profitable, family-run, operationally managed business with high interpersonal tension. | To: A multi-million dollar, strategically managed, integral and leading part of the world’s largest home improvement retailer. |
Business Problem | Solutions | Major Results |
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Testimonials
Ron Turk, Executive Vice President: “To this day, I am pleased to have had the association with Steve and the Centre and the significant value they have provided to my career growth and our company’s planning capabilities. Steve’s teaching and mentoring was clearly a big step in a transformational journey our organization went on for the 3 to 5 years after we met.”
This company was a family-owned and run operation when the Haines Centre for Strategic Management was asked to help. The Husband was the chairman, the wife was the president, one son was the Vice President of Marketing, and the other son was the Vice President of Sales.
The company is an industrial product supplier of maintenance, repair and operations products to owners and managers of multi-housing, lodging, educational and commercial properties, healthcare providers and government installations. When the Haines Centre for Strategic Management was hired to help, the company was outgrowing its management processes that had supported the business.
The first implementation was a Strategic Life Plan for the husband and wife. Ultimately, after much consulting help by the Centre to plan and execute needed changes, the family-owned business was sold for $300 million. It was purchased by the world’s largest home improvement retailer, operating more than 1,500 stores across North America.
Prior to the acquisition process, the Centre’s top coach initiated Strategic Planning, team-building practices, individual professional coaching, and an Executive/Leader Development Program. In addition, he helped the company embrace the computer technology that would elevate it to its World Class Star Positioning.
The diversity of types of growth that the company was now going after greatly stretched its old ways of decision-making. It included different customer segments, significant increases in new products, and value proposition enhancements.
Currently, one of the executives coached by the Centre is now the Executive Vice President of the company and is in charge of running the online sector of the entire home improvement retail company.
The company and its acquirer fit well together, and the Centre’s work led to increases in both companies’ profitability.
Today the combined company boasts $65 billion buying power that it uses to ensure low wholesale prices. They sell quality, name-brand products, and they offer free same-day and next-day delivery.
The financial results of the sale to the larger company are unparalleled by its competitors.